The ‘Above and Beyond Award’ is awarded to those that have showed to go the extra mile outside of the day to day running of the business.

CS Mercia employee and Helping Hands Birmingham Founder, Clare Whitaker wenta above and beyond to help 52-year-old homeless mum get back from Scotland, 450 miles away. This was after the city council’s outreach team gave a one-way train ticket to Inverness, after thinking Jayne had family up there.

Clare noticed that she hadn’t seen Jayne around for a while, she decided to do some investigating and found out about the outreach program. After doing the investigating and having some help from a lady in a local group in Scotland Jayne was found freezing cold and starving. This local lady found Jayne near Fort William and took her home for some food and a bit of warmth, Clare then drove up to Scotland to collect Jayne and bring her back to Birmingham and get her up and running in secure accommodation.

“Now what’s what we call going above and beyond, and this is why Clare was given the award to say thank you for helping support her local community,” said Guy Strang, ServiceMaster Clean CS Brand Manager.

Award 2 - Clare

Kevin Harden, Managing Director, commented - 'Clare is a very highly regarded Contracts Manager for ServiceMaster Mercia she is a real dynamo with the work ethic and dedication that she puts into her job role. What’s amazing is that she also finds the time and energy to also run the Helping Hands Charity for the homeless in Birmingham. The commitment and effort that Clare displayed in rescuing Jayne up in Scotland is very, very commendable and is typical of Clare’s drive to help others who are in need.'

Congratulations Clare from everyone at ServiceMaster Mercia, well deserved!