About Us

ServiceMaster Mercia is a dedicated professional office cleaning company delivering the highest levels of cleaning to our customer base, whether that be offices, medical centres, schools, warehouses, or any commercial premises, you can rely upon us to meet your needs and expectations.

We have grown consistently year on year by establishing a professional reputation and enforced through our consistent recommendations. From our initial locations in the East Midlands, we expanded to incorporate the West Midlands. Our business is structured to ensure the highest levels of supervision meaning our customers always deal with a local manager, whatever part of the Midlands they are based in.

Our company is built on a strong relationship with our customers. By fully understanding your needs, we can consistently meet and exceed your expectations.

Dedicated Local Company with Global Backing – Locally owned business providing a proactive local a management team supported through the global brand of ServiceMaster Clean.

Superior Site Auditing & Quality – Investment in technology platforms enables real on time reporting and quality control through our auditing system.

Reliable Cover Cleaning Provision – Due to our strong local footprint we have a dedicated cover provision.

We use tried and tested cleaning procedures – Based on over 20 years of experience to ensure that your premises is cleaned professionally and thoroughly to your exacting requirements.

Meet the Team

Kevin Harden

Managing Director

Kevin is owner and Managing Director since purchasing the business in 2008. Kevin has extensive experience previously working in a variety of senior sales and marketing roles with 3M UK Plc before specialising in management consultancy.

Kevin has overseen business growth in excess of 300% due to the high demand for ServiceMaster Mercia’s professional approach to cleaning services.

KevinHardenServieMaster

Jo Seager

Operations Director

Jo joined the business in 2010 and is currently Operations Director who has overall responsibility for the operational side of the business.
She manages the delivery of services to customer sites within this local remit. She is responsible for operational delivery, customer satisfaction and the welfare of all operational and support personnel attached to the Company. Within her portfolio there is blend of large national to small local customers ensuring a healthy customer base.

JoSeagerServiceMaster

Wendy Rowles

Regional Manager

Wendy joined the business in February 2016 initially as an Area Manager having previously worked in facility management maintaining services across a large portfolio of properties in the education sector.

Due to performance and experience Wendy has stepped up to Regional Manager role and is responsible for key customer accounts and assisting the executive team in the company’s operational management.

WendyRowlesServiceMaster

Mark Harden

Business Development Manager

Mark joined the business in 2015 from a national security company with a background in sales and operations. Initially Mark worked as an Area Supervisor gaining great understanding of the cleaning industry before progressing into a full time sales role.

Mark is responsible for identifying new business and developing strong relationships with existing customers, offering bespoke cleaning services to best suit their needs.

MarkHardenServiceMaster